Introduction
ONmetrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at on-metrics.com or engage our digital marketing services.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.
Information We Collect
Information You Provide
We collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number when you submit our contact form
- Business name and website URL when requesting an audit
- Any additional information you choose to include in your message
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device information and screen resolution
This information is collected using first-party analytics tools and cookies. We do not use third-party tracking cookies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send you information about our services if you have opted in
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration of our business relationship and for a reasonable period thereafter.
Your Rights Under PIPEDA
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the use of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
Cookies and Tracking
Our website uses first-party cookies to improve your browsing experience and analyze site traffic. We use Google Analytics 4 with anonymized IP addresses. You can control cookie settings through your browser preferences.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for all data transmission.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
ONmetrics
London, Ontario, Canada